Blue Lotus Privacy Policy
At Blue Lotus, we take your privacy seriously and want you to understand our practices with respect to the handling of your personal data and how we support your rights regarding it. This privacy statement explains how we do this.
When we collect your personal data and why?
If you decide to contact us via our website, by phone or by a visitor walk-in enquiry you will be asked to submit limited personal data which is necessary for us provide you with further information about our care centres. This is completely voluntary.
If you request a brochure about our care centre or want to be kept updated with news about our care centres and future open days, we rely on your active consent in order to do so. You may opt out of receiving these communications at any time.
We may also collect personal data from cookies, which we explain more about below.
When we collect device information
On your first visit to our website you will be asked (by a notification banner) to accept our use of cookies and similar technologies. We’d like to explain how we use these technologies.
Like other websites, we use cookies for a variety of purposes. These technologies collect information about your device hardware and interactions with our website.
This information helps us to:
- continuously improve our site’s content and functionality by analysing where, on which types of devices and how our site is used, how many visitors we receive, and where they click through to the site from
- remember you in case you re-visit our site, so we will know if you have already been served with cookies and/or banners.
To delete or stop cookies being placed on your computer, please check the help menu of your internet browser. Blocking cookies will reduce the functionality of this website.
Data sharing
We will not share your information with any third parties for the purposes of direct marketing. In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data. For example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority. We may also share your personal data with our investors due to contractual obligations.
Access to your personal data will be limited to individuals who have a need to know the information. We will ensure that your personal data is protected and will comply with applicable legal requirement providing adequate protection for the transfer of personal information.
Data retention
We will only hold your information for as long as necessary to fulfil the purposes for which it was collected, before making it non-identifiable or deleting it.
If you choose to unsubscribe from a mailing list, we will keep a ‘suppression’ list containing your email and/or mailing address so we know you have asked to unsubscribe.
Data Storage and Security
Data security is very important to us. We will use appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage of your personal information.
Your rights, complaints and how to contact us
You have the right to access your personal data and ask for it to be rectified or deleted at any later time. Under General Data Protection Rules [“GDPR”] as a data subject you have the following rights:
- The right to be informed about our collection and use of personal data
- The right of access to the personal data we hold about you
- The right to rectification if any personal data we hold about you is inaccurate or incomplete
- The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you
- The right to restrict (i.e. prevent) the processing of your personal data
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation)
- The right to object to us using your personal data for particular purposes
- Rights in respect to automated decision making and profiling.
If you have questions or concerns relating to the handling of your personal data, or other privacy questions, please contact us by email at: info@bluelotus-wellbeing.net
This Privacy Policy explains our use of, and your rights in relation to, your personal data. We are the controller of your personal data.
What Data We Collect and Use
We collect only the personal data which you provide to us either voluntarily or at our request.
How Long We Keep Your Data
We will keep your personal data as long as it is necessary and relevant for our business. The criteria used to determine the retention periods include:
- how long the personal data is needed to provide the services and operate the business;
- the type of personal data collected; and
- whether we are subject to a legal, contractual or similar obligation to retain the personal data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes).
Your Data Protection Rights
You have certain rights which may be subject to limitations and/or restrictions. These rights include the right to:
- request access to and rectification or erasure of your personal data;
- obtain restriction of processing or to object to processing of your personal data; and
- the right to data portability.
All such requests should be submitted using the contact details below.
You also have the right to lodge a complaint about the processing of your personal data with your local data protection authority.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time by posting a new version of the Privacy Policy on the website. We will notify you of any material changes via e-mail or through a notification on the website. Any changes to the Privacy Policy will become effective immediately after being posted. We encourage you to periodically review the Privacy Policy to stay informed of changes and on how we are protecting your personal data.